In about 90% of the United States servers make well below the Federal Minimum Wage Guidlines of $5.85 an hour... I have been a waiter for about 11 years in the state of Pennsylvania and make $2.83 an hour. Servers also do not get raises for the most part..... Our way to getting a raise the rests. feel is to provide better service in turn we will receive higher tips hence better pay...
The reason why this is allowed is because of tipping..... By the end of the day my tips PLUS my $2.83 an hour should at least equal or be higher than if I wasnt recieving tips by $5.85 an hour...
If people don't tip they really are hurting a server....
Now I know in some parts of California Servers make minimum wage + tips..... Many customers who go out to eat in these areas do not leave an exact 15-20% but will still leave something since the cost of living in these areas are so high that it would be impossible for a server to survive without tips...
Also keep in mind that many servers are not just "doing there jobs" Since we get tipped we are going to be there to wait on you hand and foot...To make you feel very welcomed and happy....
If I worked in a rest where there were no such things as tips I would not be motivated to hurry up with your drinks... or to help navigate your way with the menu being honest with you as to whats good or not... I simply wouldnt care.... You would get bottom par service and I wouldnt get fired because I am still doing my job......
Also keep in mind that many servers may not get to keep all of that $10.00 tip you just left them....
Just as you are leaving a percentage tip based on your food bill.. servers in turn have to tip there fellow employees... Bussers who bus ther tables, Bartenders who make them drinks, hosts that seat them, Food runners that take there food out to the table... Many places especially corporate ones have rules and percentages that the server has to follow...
I was reading somewhere that even if you have had not so good service you should at least leave 10% because there can be many factors of a bad experience that the server may have no control over such as where you were seated the temperature of the rest/food, how long it took you to finally get seated etc etc.... Now I am not saying that servers are never at fault....
For Average/Good service its normally 15-18% many big cities now use 18% as the norm since the cost of living keeps going up...
For exceptional service its customary to leave 20% and up...
Just because the price of gas has gone up or if you are a student doesnt mean it acceptable to leave a crappy or no tip....
Servers have to pay for the same gas you do and most are students themselves hoping your tips can help them pay for college......
And your comment on the job being tough and demanding is in poor taste....
Servers deal with the public every day which is demanding enough... They are usually on their feet the whole entire shift literally running around... Working in hot sticky kitchens getting grease and food on them.... There was a study I am sure if you search for it on the internet somewhere about the top 10 stressful jobs and servers are ranked in the top 10 along with doctors and lawyers....
I love when people say then quit if it's so hard.....
I enjoy my job no matter how stressful it is..
There is a big difference in liking a job and working at a stressful job... Just because its stressful doesnt mean its not enjoyable.....